Survey

Your opinions matter

Thank you for responding to this survey. Your feedback will enable us to learn more about what we get right and what we can improve upon. You can also help in shaping our future product and solution offerings.

For each survey completed, we will donate £10 to one of our three nominated charities listed below. With hundreds of surveys being sent out, we hope to make a significant donation to each of them; we will publish the final figures within our news section online by mid February.

Please could you respond by Friday 1 February 2019.

1. Services

How would you rate Wireless Logic across the following services?
Very PoorPoorAverageGoodVery Good
Choice of tariffs and networks
Uptime and reliability
Pricing and value
Support/Helpdesk
Very PoorPoorAverageGoodVery Good
Hardware (routers & accessories)
Mapping (HERE and Google mapping platforms)
Support/Helpdesk
Very PoorPoorAverageGoodVery Good
Useability
Overall platform performance
Billing services and management
Support/Helpdesk
Very PoorPoorAverageGoodVery Good
Levels of security
Ease of adoption and integration
Technical Guidance
Very PoorPoorAverageGoodVery Good
Day to day account management
Strategic advice
Responsiveness

2. What new products or solutions would be of most interest to you?

When you select your options, you will have the choice to provide more information if you wish to.

3. 3G/4G Failover

Have you been impacted by a failure of your broadband/ADSL/fixed line in the past?

4. Operational Challenges

What are the biggest operational challenges or frustrations you currently face in connectivity?

5. Judging us against other providers

How do we compare to other connectivity solution providers?

6. Recommendation

How likely are you to recommend Wireless Logic to another colleague/organisation?
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7. Past experience

If you have previously used a connectivity provider, how likely are you to have recommended them?
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8. How would you typically learn about IoT/M2M connectivity provision?

Please tick all that apply.

8. Spread the word

Please list any further contacts that may require/would be interested in Wireless Logic’s connectivity solutions.

9. The sector you work in

Please select from the dropdown list or select 'other' and provide more detail.

Thank you for completing this survey. Now, make a difference...

Please specify which charity you would like us to donate £10 to:

Your contact details (optional)

If you would like us to follow up on points raised above, please provide your name and email address.